Privacy Policy

Kaishitu ("we", "our", or "us") is a professional textile manufacturer specializing in the R&D, production, and global export of 3D sandwich mesh fabrics. This Privacy Policy describes how we collect, use, disclose, and protect information obtained from our business partners, website visitors, and prospective customers worldwide.

This policy applies to all personal and business information collected through our website, WhatsApp communications, email correspondence, trade exhibitions, and any other channels through which you interact with Kaishitu in a B2B capacity.

By engaging with our services or providing us with your information, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with its terms, please discontinue use of our services.

We collect information necessary to fulfil our business obligations and provide you with the best possible service. The categories of information we may collect include:

We use the information we collect solely for legitimate business purposes. Specifically, your data may be used to:

• Process and fulfil orders -- including custom fabric specifications, sample dispatch, production scheduling, and export documentation.
• Communicate with you -- responding to inquiries, providing product catalogs, sharing quotations, and offering after-sales support.
• Manage business relationships -- maintaining records of partnerships with manufacturers, distributors, and trade agents globally.
• Improve our products and services -- analysing feedback and usage patterns to enhance fabric solutions and customer experience.
• Comply with legal obligations -- fulfilling export compliance, customs documentation, and applicable trade regulations in China and destination countries.
• Send relevant business communications -- including new product announcements, seasonal promotions, or updated catalog information, with your consent.

We treat your business information with strict confidentiality. We may share your data only in the following limited circumstances:

We retain your information for as long as necessary to fulfil the purposes outlined in this policy and to comply with our legal obligations:

After the applicable retention period, data is securely deleted or anonymised. If you request early deletion of your data, we will comply unless retention is required by law.

We implement appropriate technical and organisational measures to protect your information against unauthorised access, loss, alteration, or disclosure. Our security practices include:

• SSL/TLS encryption for all data transmitted through our website and digital communications.
• Access controls ensuring only authorised Kaishitu personnel can access customer business data.
• Regular review of data handling practices and staff training on confidentiality obligations.
• Secure storage of physical documents and trade records with restricted access at our facilities.

While we take all reasonable precautions, no method of electronic transmission or storage is 100% secure. We encourage you to use secure channels when sharing sensitive business information with us.

Depending on your location and applicable law (including GDPR for EU-based partners and China's PIPL), you may have the following rights regarding your personal data:

To exercise any of these rights, please contact us using the details in Section 11. We will respond to your request within 30 days.

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse site performance. We use the following categories of cookies:

You can manage or disable cookies through your browser settings. Disabling essential cookies may affect website functionality. For more control over analytics cookies, you may use tools such as the Google Analytics Opt-out Browser Add-on.

As a China-based manufacturer serving global B2B clients across Europe, North America, Southeast Asia, and beyond, your data may be processed and stored in the People's Republic of China, where our operations are headquartered.

When transferring data internationally, we ensure appropriate safeguards are in place in accordance with:

• ·China's Personal Information Protection Law (PIPL) for outbound data transfers.
• ·GDPR Standard Contractual Clauses (SCCs) where applicable for EU-based partners.
• ·Contractual data protection obligations with all international logistics and service partners.

By engaging in business with Kaishitu, you acknowledge and consent to the cross-border processing of your business contact information as described in this policy.

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or data processing activities. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page.
• Notify active business partners via email or WhatsApp where the changes significantly affect how we handle their data.
• Post the revised policy on our website, with the updated version superseding all prior versions.

We encourage you to review this page periodically to stay informed about how we protect your information.